Tickoz Event Ticketing

    Get in touch

    CONTACT TICKOZ

    Last updated: 12th June 2026

    Need help with your ticket, order, payment, account, referral, Hype Bucks, Moss-Moss plan, or event access? We're here to help.

    For ticket and order support, email tickoz@tickoz.com. Please include the email or phone number used at checkout, the event name, and your order reference if you have it.

    For privacy-related questions, data requests, or questions about how your information is used, email privacy@tickoz.com.

    Send us a message

    This opens your email app pre-filled. If your event is happening soon, please contact us as early as possible.

    Common reasons to contact us

    • Ticket not received
    • Payment made but ticket not showing
    • Wrong email or phone number entered
    • Ticket recovery or magic-link access
    • Moss-Moss payment-plan support
    • Referral or cashback questions
    • Hype Bucks wallet questions
    • Promo code or partner perk issues
    • Event cancellation or postponement questions
    • Gate or QR scan support

    Tickoz is operated by The Hype Group Ltd.
    Website: tickoz.com
    Support: tickoz@tickoz.com
    Phone / WhatsApp: +254 747 446 640
    Privacy: privacy@tickoz.com